A signed Order Form outlining details of the assignment, together with acceptance of the cost estimate, is required before commencement of the work.

If you are a registered company, an invoice will be submitted with the completed work. However, a deposit of 25% is required for projects estimated at over £56. (Remember we only charge for the actual amount of time it takes to carry out your project).

If you are an individual; where the cost estimate amounts to over £56, payment of 25% of the total is required before the work commences; the remainder will be invoiced on completion. Where the cost estimate is less than £56, an invoice will be submitted with the completed work.

Full payment, by cash or by cheque supported where applicable by a valid cheque guarantee card, is to be made within 28 days (7 days for individuals) of the invoice date.

For bulk mailings, where STB is to post the completed work, all postage costs must be paid for by the Client in advance.

Final proof-reading is the responsibility of the Client. Obviously STB will do its utmost to ensure accuracy in the finished product, but in the unlikely event that a mistake has been made, this will be rectified free of charge, provided we are notified within 48 hours of receipt or within 5 days for work of more than 3000 words. We regret that no liability can be accepted for errors that are found after the timescales have expired, but if we can easily effect a correction we will do so free of charge.
 

Contact us

Advice is free, so, whatever your requirements, please e-mail us at nikileete@freeuk.com, telephone on 07762 217275, fax on 08700 940262, or write to us at 12 Tennyson View, Elm Lane, Calbourne, Isle of Wight, PO30 4JS